From Journeys to Journals Visitor ExperiencePublic RealmAudiencesVisitor Journeys From Journeys to Journals New Tools for Visitor ExperienceBy Federica Busa, Robin McGowan & Mark Woodward Imagine this scene: a solo traveller lingers in a…busawoodwardMay 30, 2025
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Wayfinding is more than just signs Visitor ExperienceSound DesignNeuroscienceWayfinding Wayfinding is more than just signs Design for Cognitive Clarity By Federica Busa & Mark Woodward Signage and wayfinding are often bundled together as if they…busawoodwardMay 6, 2025
Designing for 24 Million Visitors – Expo 2020 Dubai World ExpoVisitor Experience Designing for 24 Million Visitors – Expo 2020 Dubai By Federica Busa & Mark Woodward How do you create a meaningful visitor experience for 24 million people from every…busawoodwardApril 30, 2025
The Neuroscience of Visitor Engagement Visitor ExperienceNeuroscience The Neuroscience of Visitor Engagement How Understanding the Brain Can Elevate Experiences By Mark Woodward & Federica Busa Why do some visitor experiences leave a…busawoodwardApril 25, 2025
Experience Divide Visitor Experience Experience Divide Visitor Experience is not branding. It’s not ops. It’s not architecture. So what is it?busawoodwardApril 18, 2025